WooCommerce Memberships

WooCommerce Memberships is an extension for WooCommerce that allows you to restrict your content so that it’s only accessible to members on your site. Customers can get access to a membership by purchasing a product, or you can choose to only create memberships by manually assigning them to customers.

Memberships are valid for an unlimited time or set length (i.e., one year), but can be recurring when Memberships is used alongside of WooCommerce Subscriptions.

Memberships can restrict your posts, pages, and custom post types (such as portfolios) so that only members can access them. You can also restrict WooCommerce products; Memberships integrates tightly with WooCommerce to allow you to prevent viewing a product, or only restrict purchasing that product to members while allowing it to be publicly viewed.

Memberships allows you to schedule when members should have access to content, known as content dripping. If customers sign up for a membership, you can determine how long they have to wait to gain access to certain content in terms of days, weeks, months, or years.

Memberships touches several parts of your site, so there are several independent documents to review for a comprehensive view of what the plugin does.

Table of Contents ↑ Back to top

Here are Memberships documents (by category). If you’re just getting started, the Quick Start can help you with Memberships basics.

Looking for a new feature? You can view the idea board and vote for new ones!

Helpful Plugins ↑ Back to top

Sometimes Memberships can get you most of the way there, but you need some features that it doesn’t have (or doesn’t yet have!). For example, we recommend using Nav Menu Roles to create member menus.

Here are some plugins that work well with Memberships and / or Subscriptions. Please note that these add-ons may not be specifically supported by our teams and may be from other authors, so they’re use-at-your-own-risk. Always test first!

  • Nav Menu Roles Bridge (free): The free Nav Menu Roles plugin lets you customize who can see which menu items based on user roles. This plugin adds a bridge to also let you restrict menu items based on membership plan, too.
  • WooCommerce Subscription Gifting (free, in beta): We sometimes get requests like, “Can someone buy a group of memberships to give out to employees?” While this isn’t possible with Memberships alone, if you sell recurring memberships with the Subscriptions plugin, you can use this add-on to allow subscription gifting. Here’s a tutorial on creating gift subscriptions.
  • Group Memberships ($249): This plugin lets you sell groups or “bundles” of memberships to a company or organization so that one owner can manage a group.

Translations ↑ Back to top

Memberships is translation-ready, and the text-domain is: woocommerce-memberships

Please review our document on translating extensions, specifically the section about SkyVerge plugins, as this will apply to Memberships.

Troubleshooting ↑ Back to top

If you run into issues while using WooCommerce Memberships, please take the following steps:

  1. If your restricted content is visible, please view your site from a new browser or incognito window. Site administrators and shop managers will never be restricted from viewing content so that they can easily manage the site. You could also use the User Switching plugin to impersonate members.
  2. Emails not sending? Please ensure they’re enabled under WooCommerce > Settings > Emails.
  3. Not seeing email content settings for your plan? Please look at the email settings themselves under WooCommerce > Settings > Emails to ensure they’re enabled. If all emails are disabled (as they are by default), email content won’t be shown for the plan.
  4. If your members have trouble renewing, please ensure that your membership product is purchasable — if non-members cannot purchase, expired members cannot purchase either.

Still experiencing issues? We’re happy to help out! Please submit a request to the help desk and include a description of what’s going wrong along with your system report (found under WooCommerce > System Status).

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