Tax Exempt for WooCommerce

Setup & Configurations

After activating Tax Exempt plugin for WooCommerce, you can see the “Tax Exemption” under the WooCommerce menu. Click to open the settings page.

1 – General Settings ↑ Back to top

In the general setting, you can customize tax exemption form fields. This form appears in the customers’ “My Account” section from where customers can upload tax exemption files and provide necessary details to request the tax exemption. Once the form is submitted admin will receive an email notification to approve or disapprove tax exemption requests from users’ detail page in Backoffice.

Remove Tax Automatically:

This feature allows you to show or hide checkbox on checkout page that allows tax exempted customers to manually remove the tax from order. This feature is helpful in cases where not all orders are eligible for tax exemption and the customer can choose to keep or remove the tax.

2 – Exempted Customers & User Roles Settings ↑ Back to top

In this section, you can specify multiple customers to grant tax exemption. These customers do not need to upload any tax exemption information as they are approved by the admin upfront. These customers will see the checkbox on the checkout page to claim the tax exemption for any order.

You can also specify user roles which are exempted from tax.

3 – Tax Exemption Request Settings ↑ Back to top

In this section, you can specify which user roles are allowed to submit tax exemption form. If you want to enable it for all customers, select all user roles. Only the customers with the specified roles will be able to see the tax-exemption form in “My Account. After submitting tax information and getting approval from admin, they can see tax-exempt checkbox in checkout page to claim tax exemption for any order.

4 – Messages Settings ↑ Back to top

In this section, you can customize emails and custom messages.

5- Guest User Settings ↑ Back to top

In this section, you can enable the tax exemption message for guest users. During the checkout guest customer will see the message “Want to Claim Tax Exemption? Click Here”.  Admin can customize the message and send the user to a general tax exemption information page or to the “My Account” page from where they can login/register and provide information in order to claim the tax exemption.

6- Tax Exemption Form in My Account ↑ Back to top

This is the frontend “My Account” page screenshot. You can see the “Tax Exemption” tab and fields. The user can see the tax exemption status as well.

7- Tax Exemption Pending Request ↑ Back to top

Once tax info is submitted, the request is sent to admin for approval. Users will see a message on my account.

8- Tax Exemption Approved Request ↑ Back to top

When the request is approved by admin, the tax exemption status will be displayed as “approved”.

9- Tax Exemption CheckBox ↑ Back to top

Tax-Exempt checkbox will be displayed on the checkout page, from where the user can claim tax exemption for the specific order. The checkbox only appears to approved customers.

10- Tax Exemption Data ↑ Back to top

When a user selects the tax-exempt checkbox on the checkout page, the tax is automatically removed from the order. The tax exemption information will be displayed at

  • Thankyou page
  • Customer’s order detail page
  • Admin’s order detail page
  • Order email

11- Tax Exemption Data in Admin Order ↑ Back to top

Tax data can be seen in the admin order detail page.

12- Tax Exemption Data in User Detail Page ↑ Back to top

User-submitted data will be shown in the admin user edit page from where admin can approve/disapprove tax exemption request, also admin can set an expiry for tax exemption.

13-  Tax Exemption Message on Checkout Page ↑ Back to top

You can let users know that tax exemption is available and write instructions about how they can apply.

Frequently Asked Questions ↑ Back to top

Is it compatible with AvaTax tax plugin?

No, currently these 2 are not compatible. However, we are working on this find a sustainable solution.

Can I give partial tax exemption? The tax is being charged at 14% and want to give exemption for 7% only?

No, the tax will be fully removed. Currently, it is not possible to provide partial tax exemption.

I want to exclude the state tax and keep the federal tax, Is it possible?

If you applying 2 different taxes, both taxes will be removed. Currently, it’s not possible to remove one tax and keep the other one.

WooCommerce - the most customizable eCommerce platform for building your online business.

Back to the top