Gifting for WooCommerce Subscriptions

WooCommerce Subscriptions makes it possible to offer subscription products in your WooCommerce store.

Gifting for WooCommerce Subscriptions makes it possible for one person to purchase a subscription product for someone else. It then shares the subscription between the purchaser and recipient for the rest of its life-cycle.

Customers can choose to purchase subscriptions for others by entering the recipient’s email address on the single product page, cart or checkout pages.

After a subscription has been purchased, Gifting will manage on-boarding the recipient to setup an account with the store.

This plugin requires WooCommerce Subscriptions (purchased separately) to function.

Installation ↑ Back to top

  1. Download the .zip file from your WooCommerce account.
  2. Go to: WordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File.
  3. Install Now and Activate the extension.

More information at: Install and Activate Plugins/Extensions.

Requirements ↑ Back to top

Translations ↑ Back to top

This plugin is translation-ready. The text domain is: woocommerce-subscriptions-gifting

You can view more guidelines on translating extensions here.

Setup and Configuration ↑ Back to top

This guide will assume you’ve already configured WooCommerce Subscriptions.

There is no set up or configuration required to get started with Gifting for WooCommerce Subscriptions.

To customise the way Gifting works:

  1. Go to: WooCommerce > Settings > Subscriptions.
  2. Scroll down to Gifting Subscriptions.
  3. Enter text into the Giftin Checkbox Text field. This label text displayed next to the checkbox on the Single Product, Cart and Checkout pages. By default, the text will display “This is a gift”, but you may change this to a phrase which suits your store.
  4. Optional: click the checkbox nex to Downloadable Products to allow download permissions for downloadable subscription purchases to be provided to both the purchaser and recipient. Learn more about this setting in the Downloadable Products section.
  5. Click Save changes.

Usage ↑ Back to top

Purchasing a gift ↑ Back to top

There are three pages where a customer can choose to purchase a subscription for someone else:

  • the single product page,
  • the cart page, and
  • the checkout page.

When purchasing a subscription for a recipient, the customer only needs to enter the recipient’s email address.

The single product page

To purchase a subscription for another customer via a product page, the customer can:

  1. Go to a subscription product’s Single Product Page.
  2. Click the checkbox This is a gift.
  3. Enter the recipient’s email address.
  4. Click Sign Up Now.

The cart page

To gift a subscription via the cart page, the customer can:

  1. Add a subscription product to the cart.
  2. Go to the Cart page.
  3. Click the checkbox This is a gift.
  4. Type in the recipient’s email address.
  5. Click Update Cart.

The checkout page

To gift a subscription via the checkout, the customer can:

  1. Add a subscription product to the cart.
  2. Go to the Checkout page
  3. Click the checkbox This is a gift
  4. Type in the recipient’s email address
  5. Once the checkout form is complete, click Place Order

Recipient account creation ↑ Back to top

In the event that a recipient does not have an account with your store at the time of being gifted a subscription, an account will be created for them. This is so they can manage their subscription.

Account login details, as well as information about where they can manage their new subscription, is sent to the recipient via email.

The first time the new recipient logs into their account, they will be prompted to enter their shipping address (if applicable) and change their password.

View Subscription page ↑ Back to top

The recipient is able to view and manage the subscription they received via the My Account > View Subscription page.

Importantly, when visiting the View Subscription page, the recipient will not see any product prices or billing information.

The View Subscription page for a purchaser, and non-gifted subscription, displays all the orders related to that subscription, with details on the amount of those orders.

In order to provide a level of privacy between purchaser and recipient and to make sure recipients cannot see prices for the products purchased for them, recipients cannot visit the subscription’s related orders pages. The parent order will also be hidden, as that order could contain information about other products purchased in the original order not related to the recipient.

The purchaser’s name will also appear under the related order to indicate that they paid for the order.

Completing an order with a subscription gift ↑ Back to top

Once an order with a subscription gift is placed, customers are given an overview of their order. Here the purchaser can see which products in their order have been purchased and for who.

Store Manager’s View ↑ Back to top

Processing orders with gift recipients

When an order containing a gifted subscription product is created, the gift recipient email is stored alongside their order line items. When processing orders, this allows store managers to see which line items in an order are being purchased for a recipient.

Note: If the recipient is subsequently deleted, in addition to the behavior already discussed here, the original order and renewal orders will maintain this information once the recipient is deleted, however, future renewal orders will no longer hold this information.

Add or modify the recipient

Store managers can add and edit a subscription’s recipient from the Edit Subscription administration screen.

If the recipient does not already have an account with your WordPress site, you should add the user via the Users > Add New administration screen before proceeding.

To manually add a recipient to a subscription:

  1. Click the Recipient select box.
  2. Type the first few letters of the name or email for the user.
  3. Click the recipient, after a matching account is loaded.
  4. Click Save Subscription.

Once you have added a recipient to the subscription, enter the recipients shipping addresses to be used for subscription shipments if applicable.

To add these details:

  1. Click the pencil icon next to Shipping Details.
  2. Fill in each shipping address field, entering the recipient’s details.
  3. Click Save Subscription.
Note: Clicking the Load Shipping Details tool will load the purchaser’s shipping details.

Shipping address ↑ Back to top

When a subscription gift is purchased, the shipping address of the subscription is set to the recipient’s shipping address. This streamlines the process for customers proceeding through the checkout when purchasing subscription products for other users.

If the recipient does not have an account or has not set the shipping address on their account at the time of purchasing the subscription, the subscriptions shipping address will not be set and will display as N/A. This will then be updated when the recipient logs in and enters their details via the Account Details page.

In order to maintain a gifted subscription’s shipping address when paying for a renewal order through the checkout, the recipient’s shipping address will automatically be entered into the shipping fields on checkout.

Email notifications ↑ Back to top

In order to keep recipients up-to-date with their gifted subscriptions, Gifting for WooCommerce Subscriptions sends the following emails:

  • New Recipient Account email: Sent to a recipient when an account is created for them. This email is sent instead of the WooCommerce Customer New Account email for accounts created for gifted subscription recipients.
  • New Recipient Subscription email: Sent to recipients when an order has been placed which contains subscriptions purchased for them. The email contains the purchaser’s name, email and subscription information including the line items included.
  • Processing Renewal Order email: Sent to a recipient when payment has been processed for a subscription now awaiting fulfillment for that billing period.
  • Completed Renewal Order email: Sent to a recipient when the subscription renewal order is marked complete, indicating that an item for the renewal period has been shipped.

Like WooCommerce emails, you can enable, disable, edit and customize these emails through settings. To edit emails sent by Gifting for WooCommerce Subscriptions, go to: WooCommerce > Settings > Emails.

Shared Subscription Management ↑ Back to top

When a subscription product has been purchased for a recipient, both the recipient and purchaser have access to view and manage certain aspects of the subscription over its life-cycle via the My Account > View Subscription page.

The table below outlines the actions recipients and purchasers can make on subscriptions:

Action Recipient Purchaser
View Subscription
Suspend Subscription
Reactivate Subscription
Cancel Subscription
Resubscribe
Change Shipping Address
Change Payment Method
Manually Renew
Switch (upgrade/downgrade)
View Parent Orders
View Renewal Orders

WooCommerce Memberships Integration ↑ Back to top

Gifting for WooCommerce Subscriptions is also compatible with WooCommerce Memberships.

Purchasing subscription products tied to a membership plan for a recipient will grant the benefits of the membership to the recipient rather than the purchaser.

All the features of managing the memberships granted through subscription gifts remain intact – store managers can pause, edit, cancel, and delete memberships granted to recipients just as normal through the WooCommerce > Memberships administration screen.

Downloadable Products ↑ Back to top

Gifting for WooCommerce Subscriptions includes special handling for downloadable products purchased as a gift.

When a downloadable product is purchased for a recipient, by default the recipient is granted the permissions to download the files attached to that product. It is also possible to grant download permissions to both recipient and purchaser.

To enable dual permissions:

  1. Go to the WooCommerce > Settings administration screen
  2. Click the Subscriptions tab
  3. Scroll down to the Gifting Subscriptions section
  4. Click Downloadable Products to enable or disable dual permissions

Similar to the normal process for downloading files, recipients can download the files they have been granted access to from the My Account page and the My Account > View Subscription page.

FAQs ↑ Back to top

What happens if I delete a recipient’s account in WordPress? ↑ Back to top

When a website administrator deletes a recipient’s user account in WordPress, the recipient will also be removed from any subscription(s) he or she is associated with.

A warning message will be displayed outlining which subscriptions the user will be removed from.

It’s important to note that the subscription(s) will not be deleted. The subscription(s) will continue to behave as normal for the purchaser once the subscription recipient has been deleted.

How do I restrict the gift field to specific products? ↑ Back to top

Out-of-the-box Gifting for WooCommerce Subscriptions will enable the option to gift all your subscription products.

To restrict the option for your customers to gift certain products, developers can use the 'wcsg_is_giftable_product' filter.

The following code snippet is an example of how to restrict the gifting option to just a few products by their ID.

Can I use Gifting for WooCommerce Subscriptions for corporate purchasing? ↑ Back to top

Yes, the Gifting extension’s functionality is suitable to corporate purchasing.

If your store is selling corporate products, it’s likely a purchasing officer may wish to buy and manage subscriptions for members of their team.

The Subscriptions Use Case: Corporate Purchasing steps through this use case in more detail.

Questions and Feedback ↑ Back to top

Have a question before you buy? Please fill out this pre-sales form.

Already purchased and need some assistance? Get in touch with a Happiness Engineer via the Help Desk.

WooCommerce - the most customizable eCommerce platform for building your online business.

Back to the top