Spocket Dropshipping for WooCommerce

Spocket Dropshipping for WooCommerce allows you to source fast shipping of discounted products from dropshipping suppliers in USA, Europe, Canada, and Asia.

Installation ↑ Back to top

  1. Download the .zip file from your WooCommerce account.
  2. Go toWordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File.
  3. Install Now and Activate the extension.

More information at: Install and Activate Plugins/Extensions.

Setup and Configuration ↑ Back to top

Upon installing and activating the extension, go to the new Spocket tab in the left-hand navigation.

There are two methods of connection, depending on if you’re a new user or have an existing, unconnected Spocket account.

 

New Account ↑ Back to top

If you are new to Spocket, click on the ‘Connect to Spocket’ button, and the authentication process will initiate.

Spocket relies on the WooCommerce API and webhooks to manage products and orders on your store. After approving the request, a Spocket account will be generated for you, and you will be returned back to the initial connection screen.

You will now have the option of going to the Spocket dashboard, or disconnecting your store.

Note that disconnection does not delete your account from Spocket, but instead will deactivate your account, leaving it to be reactivated at a later date if you decide to return.

Connecting an Existing Account ↑ Back to top

If you’ve signed up directly on Spocket, you will be able to connect your WooCommerce store via the ‘Connect with Auth Key’ button.

The authorization key/store identification key can be retrieved on Spocket from the shop connection modal, which is accessible by clicking the ‘Please connect your Spocket account’ bar on your dashboard.

Copy and paste this identifier into the authorization key popup in WooCommerce and the authentication process will initiate, similarly to if you were creating a new account. Afterwards, you will be able to connect directly to your pre-existing Spocket account.

Usage ↑ Back to top

Searching for Products ↑ Back to top

Once connected, you will be taken to the Spocket search dashboard, where you can search for products by keywords, category, price, supplier and various other filters.

You can see more details about the product by clicking on the image, including information relating to the variations, the shipping cost/duration, the return/refund policy and the inventory levels.

Once you’ve chosen the products you want to sell, click the “Add to Import List” button. The products will then be added to your import list for customization.

Customizing Products ↑ Back to top

In the import list Product section, you can edit the title, add/remove tags, change product type and choose the collection/category upon importation. Changing the title for each product will help improve your product’s SEO.

In the Description section, you can edit the product description. Similar to the title, changing the description can improve your products SEO and provide additional information.

In the Variants section,  you can select/deselect which variants you want to sell, change the sales price and include the shipping cost if you’d like. Please note that the shipping price is not included in the product’s pricing. You can decide how you want to charge for shipping.

In the Images section,  you can select/deselect images and edit the Alt text to improve SEO.

Once you’re done editing, click on the ‘Push to Store’ button, and your product will be sent to your WooCommerce store.

Order Processing ↑ Back to top

When a customer places an order in your store, you will be notified via email, and the order will be created in the Spocket dashboard from a webhook request. For the order to begin processing, you should head over to the Orders tab within the app.

From here you can view the customer’s information, such as their name and address, and review the products that have been ordered. The cost you have to pay to the supplier will also be displayed here.

When you click on the “Checkout” button, the shipping cost and fees will be generated with respect to the customer’s address. Here, you can add any notes/instructions that you wish to be delivered to the supplier from your side.

When you are ready, press the “Place Order” button, and the supplier will be alerted to start fulfilling your order.

You will receive an email confirmation regarding the order and the supplier will begin working to ship your order to the customer as quickly as possible. As soon as the order is out for delivery, you will be provided with a tracking number and will be able to trace your order on this same page.

Troubleshooting ↑ Back to top

I am unable to connect to Spocket ↑ Back to top

To connect from WooCommerce to Spocket, please ensure the following has been set:

  • A valid SSL certificate has been set up on your domain.
  • The email for your current user has been set correctly.
  • Your permalink settings are not set to ‘Plain’.
  • Your Settings > General > Site Title is set.

Your server must also have cURL installed, with PHP version 5.6 or 7.x.

I cannot push a product to my store ↑ Back to top

Push failures are often due to connection errors between Spocket and your server. First, ensure that your REST API keys for Spocket exist inside your WooCommerce > Settings > Advanced > REST API settings page. If an API key is not present, Spocket will not be able to communicate with your server, and you will need to disconnect and reconnect in the Spocket menu.

If any security extensions have been installed on your server, ensure that they are not blocking API access.

My orders are not showing up in Spocket ↑ Back to top

If an order fails to create on Spocket, this is likely due to the product or variant no longer existing on your store. This can happen if a product or variation has been duplicated, deleted or otherwise recreated. For example, if a custom variation is added to a product by the user, this would generate a new ID that is not associated with any variation on Spocket, thus the variation cannot be identified in the Spocket database and the order will fail to create.

FAQ ↑ Back to top

How often does inventory get updated? ↑ Back to top

When inventory changes on Spocket, whether due to a supplier change or the product having been sold elsewhere, an update request will be made to your WooCommerce product, updating the inventory in real-time.

Can I change my product or create new variations? ↑ Back to top

Product and variation pricing can be changed, but any deletion or recreation of products/variations will break the connection with our database, and the product will no longer be able to have its inventory updated, or any orders generated from them.

Can I manually create orders? ↑ Back to top

Yes, creating orders manually through the administrator panel will still generate them on Spocket, as long as the customer information has been input fully and the product variation has been set within the order.

Questions and Feedback ↑ Back to top

Spocket offers support via live chat and email, with a comprehensive help center to answer all your questions.

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