Product Recommendations

Overview ↑ Back to top

Product Recommendations is a complete product recommendations toolkit for WooCommerce that lets you:

  • Build rule-based recommendation “recipes”.
  • Place product recommendations anywhere.
  • Measure their impact and optimize your strategies.
Just getting started? Read the Store Owner’s Guide to become familiar with the basic concepts of the extension. Then, check out these high-performing Product Recommendation Strategies for ideas and inspiration.
Important: Product Recommendations requires WooCommerce 3.3.0+.

Documentation Contents ↑ Back to top

Troubleshooting & Support ↑ Back to top

Purchased Product Recommendations and need assistance? If you’ve found an issue:

  1. Ensure you have the latest versions of all extensions and themes. Go to WooCommerce > System Status to check for plugin updates and other important information that may require your attention.
  2. Rule out a plugin conflict: Turn off all plugins except WooCommerce and WooCommerce Product Recommendations. If the issue is resolved, find the plugin that triggers it by re-activating plugins one by one.
  3. Rule out a theme conflict. Activate Storefront, or a default WordPress theme such as Twenty Fourteen and check if the issue still occurs. If it doesn’t, please contact your theme author(s).
  4. Use the WooCommerce Self Service Guide.

If you followed these steps but the issue persists, get in touch with us via the Help Desk!

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