Overview ↑ Back to top
Product Recommendations is a complete product recommendations toolkit for WooCommerce that lets you:
- Build rule-based recommendation “recipes”.
- Place product recommendations anywhere.
- Measure their impact and optimize your strategies.
Documentation Contents ↑ Back to top
FAQ & Feedback
Troubleshooting & Support ↑ Back to top
Purchased Product Recommendations and need assistance? If you’ve found an issue:
- Ensure you have the latest versions of all extensions and themes. Go to WooCommerce > System Status to check for plugin updates and other important information that may require your attention.
- Rule out a plugin conflict: Turn off all plugins except WooCommerce and WooCommerce Product Recommendations. If the issue is resolved, find the plugin that triggers it by re-activating plugins one by one.
- Rule out a theme conflict. Activate Storefront, or a default WordPress theme such as Twenty Fourteen and check if the issue still occurs. If it doesn’t, please contact your theme author(s).
- Use the WooCommerce Self Service Guide.
If you followed these steps but the issue persists, get in touch with us via the Help Desk!