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  1. Documentation /
  2. Privacy considerations when using official Shipping extensions

Privacy considerations when using official Shipping extensions

To take advantage of the real-time shipping rates, fulfill orders and track shipments, certain information about you and your customer (as it relates to shipping), shopping carts, orders, and the configuration of your site will be passed to the respective mailing service. We recommend that store owners disclose that they are sharing information with shipping providers in their privacy policy.

This documentation outlines what data is stored and shared with shipping providers when a WooCommerce site uses a shipping extension offered on WooCommerce.com. When using a shipping extension, you are not sharing this information with WooCommerce.com. Depending on the settings enabled and additional plugins, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

Shipping carriers

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This includes shipping carriers offered on WooCommerce.com.

What data is collected

Information shared with a shipping provider includes city and zip code, to calculate shipping rates.

How shipping providers use data

Their privacy policies are included below:

WooCommerce Shipping

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WooCommerce Shipping (provided by WooCommerce Services and Jetpack) connects to other services to provide live shipping rates, discounted labels and more. If you are using WooCommerce Services, review their documentation about data usage.