Online Shipping Calculators & Debug Mode

If shipping costs provided by your WooCommerce installation are higher or lower than what you would expect, we recommend you to enable the debug mode within the shipping plugin settings section that you are using.

Once this option is enabled, add a product to cart and in most cases you will see on the cart page and/or on the checkout page useful information that will explain why shipping costs are different from what you expect, and why they are simply not displayed at all.

We also recommend you to compare shipping costs displayed on your WooCommerce site to shipping costs provided by online calculators. Nearly all shipping companies provide such a tool. Please make sure you use the same values as the ones provided by the debug mode in terms of weights and dimensions.

Common Issues ↑ Back to top

There are some common issues when dealing with shipping plugins. When you experience an issue, make sure that:

  • you define weights and dimensions for all products. See how here.
  • you use a correct currency (some plugins like Royal Mail require the shop to use a specific currency). You can define the shop currency in WooCommerce > Settings > General.
  • your shop base location is correct (some plugins like PostNL require the shop to have a specific base location). You can define the shop currency in WooCommerce > Settings > General.
  • your API keys are correct. If not you should see a “Authorization failed” message.
  • wp_remote_get() function is enable on your server. You can verify this in WooCommerce > System Status > Server Environment (Get Remote value)

Fedex ↑ Back to top

Online calculator: https://www.fedex.com/ratefinder/home

shipping-fedex_settings
Enable debug mode
shipping-fedex-sample
Sample: incorrect API credentials

USPS ↑ Back to top

Online calculator: http://postcalc.usps.com/

shipping-usps-settings
Enable debug mode
USPS debug mode sample
USPS debug mode sample

UPS ↑ Back to top

Online calculator: https://wwwapps.ups.com/ctc/request?loc=en_US&WT.svl=PNRO_L1

Enable UPS debug mode
Enable UPS debug mode
UPS sample error message
UPS sample error message

Australia Post ↑ Back to top

Online calculator: http://auspost.com.au/apps/postage-calculator.html

Enable Australia Post debug mode
Enable Australia Post debug mode
Australia Post error message sample
Australia Post error message sample

Canada Post ↑ Back to top

Online calculator: http://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1

Enable Canada Post debug mode
Enable Canada Post debug mode
Canada Post debug mode sample
Canada Post debug mode sample

New Zealand Post ↑ Back to top

Online calculator: https://www.nzpost.co.nz/tools/rate-finder

Enable New Zealand debug mode
Enable New Zealand debug mode
New Zealand Post debug mode sample
New Zealand Post debug mode sample

Purolator ↑ Back to top

Online calculator: https://eshiponline.purolator.com/ShipOnline/Estimates/Estimate.aspx?lang=e

Enable Purolator debug mode
Enable Purolator debug mode

Royal Mail ↑ Back to top

Online calculator: http://www.royalmail.com/price-finder

2015 Flat Rates: http://www.royalmail.com/sites/default/files/Royal-Mail-UK-and-international-parcel-and-letter-prices-30-March-2015.pdf

Enable Royal Mail debug mode
Enable Royal Mail debug mode
Royal Mail debug mode sample
Royal Mail debug mode sample

PostNL ↑ Back to top

Prices based on http://www.postnl.nl/Images/Tarievenmap-augustus-2014-PostNL_tcm10-17455.pdf (no online rate finder)

Enable PostNL debug mode
Enable PostNL debug mode

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