Free Shipping

Free shipping is a great way to encourage customers to spend more. For example, offer free shipping on orders over $100.

Please see our Shipping Zones guide and create zones to begin using.

Setup and Configuration ↑ Back to top

To offer the free shipping method it must be added to a Shipping Zone and you can add it to as many Shipping Zones as you like. Here’s how:

  1. Go to: WooCommerce > Settings > Shipping.
  2. Select a Shipping Zone, Click Edit
  3. Click Add Shipping Method and a modal will display. Select Free Shipping from the dropdown and Add shipping method.
    Select shipping method
  4. Select Free Shipping in the row you wish to define and click Edit
    This takes you to a different screen to configure the free shipping method for that specific shipping zone.
    Configure Free Shipping method
  5. Enter a Title that displays to customers in checkout.
  6. Open the dropdown next to Free Shipping Requires…
    • N/A – Not available, Free Shipping is an option for all customers
    • A valid free shipping coupon – A coupon created that enables free shipping
    • A minimum order amount – Set the amount in the Minimum Order Amount field; the field will appear if you choose this option.
    • A minimum order amount OR a coupon
    • A minimum order amount AND a coupon
  7. Enter a Minimum Order Amount (if applicable).
  8. Save changes.

Create Free Shipping Coupons ↑ Back to top

1/ Create a coupon.

  • Go to WooCommerce > Coupons.
  • Select Add Coupon.
  • Tick the Allow Free Shipping checkbox.
  • Publish.

More info at: (Coupon Management).

2/ Enable free shipping for coupons.

  • Go to the Free Shipping option you set up.
  • Select the option A valid free shipping coupon from the dropdown (#7 above).
  • Save changes.

Customers can now use the coupon to get free shipping.

Coupon vs. Minimum Amount Handling ↑ Back to top

If you have coupons for free shipping and a minimum amount set, coupons take priority. Minimum amount is ignored when the customer has a coupon. If, however, the user doesn’t have a coupon, minimum amount will be checked.

Advanced Options ↑ Back to top

Note: We are unable to provide support for customizations under our Support Policy. If you are unfamiliar with code/templates and resolving potential conflicts, contact a WooExpert.

Enabling or disabling Free shipping via hooks ↑ Back to top

The free shipping method has an is_available function that can be hooked into:

return apply_filters( 'woocommerce_shipping_' . $this->id . '_is_available', $is_available );

This means you can use add_filter() on woocommerce_shipping_free_shipping_is_available and return true or false.

Frequently Asked Questions ↑ Back to top

How can I set up free shipping for orders over ___ ? ↑ Back to top

You need to set up at least one Shipping Zone. More at: Setting up Shipping Zones. Then follow steps above in Setup and Configuration, paying particular attention to #7, selecting A minimum order amount from the dropdown, then enter the amount (e.g., $25 or any amount you wish) in step #8.

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