Frequently Asked Questions

Basic Functionality ↑ Back to top

Is it possible to create subscription plans with Sign-Up fees and/or Free Trials? ↑ Back to top

The subscription plans created with All Products For Subscriptions do not support Sign-Up Fees or Free Trials just yet!

I would like to add a product/cart to an existing subscription but don’t see an ‘Add to an existing subscription’ checkbox. ↑ Back to top

It is not possible to add a product/cart to an existing subscription when the chosen plan is synchronized and prorated.

Is it possible to add different subscription plans to individual variations? ↑ Back to top

All subscription plans added to a Variable product are automatically inherited by its Variations. Currently, it is not possible to add subscription plans at Variation level.

The plugin provides some flexibility for adding subscription plans to individual variations programmatically using the wcsatt_product_subscription_scheme filter. For assistance with this, please consider hiring a qualified WordPress/WooCommerce Developer. We highly recommend Codeable.

Switching ↑ Back to top

I would like to switch the subscription plan of a product in an existing subscription but don’t see an ‘Upgrade or Downgrade’ button! ↑ Back to top

Switching is supported only when signing up to product subscription plan. Switching between cart subscription plans is not supported.

Additionally, switching is not supported for Product Bundles and Composite Products when Length Proration is disabled and the current subscription has a fixed length.

I have purchased a Product Bundle on subscription and would like to switch to a different plan. However, when I click the ‘Upgrade or Downgrade’ button, I don’t see any subscription plan options. ↑ Back to top

Product Bundles and Composite Products do not support plan switching. Only content switching is supported for these product types.

Questions & Support ↑ Back to top

Have a question? Please fill out this pre-sales form.
Already purchased and need assistance? Get in touch with us via the Help Desk!

WooCommerce - the most customizable eCommerce platform for building your online business.

Back to the top