How to assign / unassign an order to an affiliate

Affiliate for WooCommerce plugin helps you to add, manage affiliates, and track performance from a single place – commissions, sales, payouts, leaderboard, etc. Earn money without hard work. Increase your brand outreach, and get potential customers.

It may happen that when your affiliates promote your product, someone lands on your website through it but without that referral link and purchase the product. In such a case or any other where referral links are not recorded, you need to manually assign that order to the desired affiliate.

Or, in cases like self-referrals, you need to unassign an order from that affiliate.

So, this doc explains how you (store owner) can manually assign / unassign an order to an affiliate.

Steps to assign order to an affiliate ↑ Back to top

  1. Go to WooCommerce > Orders. Add or edit an order.
  2. Locate the ‘Affiliate details’ section.
  3. You will find a search box below ‘Assign to affiliate’ to select the affiliate and assign the order. Search for the affiliate using their affiliate user ID or their full email address.
  4. Select that affiliate once it appears.
  5. Click on ‘Update’ or ‘Create’ under Order actions.

That’s it. You have assigned that order to the affiliate. The affiliate commission will be automatically calculated and updated once the order is updated.

Steps to unassign order from an affiliate ↑ Back to top

  1. Go to WooCommerce > Orders. Locate and edit the order.
  2. Locate the ‘Affiliate details’ section. You will find the affiliate linked to that order below ‘Assign to affiliate’.
  3. Click on the ‘cross x’ icon next to the affiliate name to remove the affiliate linked to that order.
  4. Click on ‘Update’ under Order actions.

That’s it. You have unassigned that order from the affiliate.

Note – if a commission is already paid for an order, it won’t be possible to unassign that order from an affiliate.

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